Cairns Business and Safety Services
Not happy with your management systems? Need help in developing or improving them?
For an organisation to function effectively it
must have systems to set and implement standards and defined processes to
maintain order and efficiency. A system though can only be as good as
the people that work with it. For this reason systems need to be specific,
focused and user friendly. In other words people need to take ownership of
them. The best way to achieve this is to get their involvement from the
development stage.
Every business is different and has its own
specific needs. There are some similarities as all companies have
a duty of care to the safety and welfare of it's employees. Good safety
management makes good business sense and pays rewards of both increased profits
and safer working environments.
The service that I provide
audits the present systems and provides
a benchmark against 20 key elements. My philosophy is not to develop system
elements for the sake of it but to identify the elements that are of value and importance
for your business and focus attention on these. This is done in consultation with your senior
management and key personnel. I encourage participation from all
levels in this process as participation promotes ownership. Ownership is the key to
any successful management system.
Do your company policies and procedures need some improvement?
Policies and procedures set the standards required
for the operation of the business. For ease of communication these
documents must be easy to read by your employees but well structured to define
responsibilities and accountabilities. This service provides a structure
and template suitable for your business. I assist you and your staff
to develop your own policies and procedures and offer guidance in establishing
processes for implementation and control.
Are your documents in a bit of a mess? Do you need some document control?
Effective document control is an extremely
important part of most businesses, but unfortunately it is often easier said
than done. Good document control can have huge legal benefits as well as improve
everyday efficiencies. If you have ever been involved in a worker's compensation
claim or had a law suit issued against your company you will know what I mean.
Good document control will also improve safety and general business productivity.
The service that
I provide establishes clear processes for identifying,
defining, controlling and reviewing key documents within your
organisation. There are effective ways of doing this in
both paper and electronic environments that are simple and
easy to follow once established.
Are you investigating accidents and incidents effectively? Are you implementing effective
control strategies to avoid a recurrence?
It is important to learn from the accidents and incidents that are occurring in the workplace by identifying all the factors that contributed
to the event. By identifying and targeting the basic causes effective control strategies are implemented to avoid recurrence.
Programs are tailored to individual company needs and management standards. Training programs are then delivered to your workplace.
Accident / Incident Investigation Program developed and being delivered for Newmont Mining - Perth, October 2008
Are your employees not getting the message? Are you having problems
with attitudes and behaviours?
Most risk management strategies are focused at
reducing losses and restrict negative events from occurring. Behavioral Safety on
the other hand is about increasing risk awareness and promoting positive safety
behaviours in the workplace. This has a positive effect and goes that one
step further than most other safety programs. I personally have been
involved in a number of behavioral safety programs with various companies over
the years. Ultimately there is a balance required between recognising and
rewarding positive behaviour and implementing policies and procedures that
correct negative behaviours.
The service that I provide
includes identifying the needs for your organisation, training your people in
risk awareness, and implementing a sensible program that will encourage and
recognise safe behaviours. A carefully developed and implemented Safety
Behaviour Program will compliment other safety programs you have in place.
Are you concerned about fitness for work and drug and alcohol consumption of your workers?
There is much evidence to demonstrate the increased
risks present in the workplace if personnel are effected by drugs and or
alcohol, especially if they are in charge of machinery and equipment or are
performing complex tasks. Employers have a duty of care to manage this risk
though this aspect can be difficult to manage as employees may feel that their privacy is
being invaded. For this reason clear standards need to be set and
the benefits communicated before such a program can be implemented effectively.
The service that I provide will assess your company's risk profile in this area,
establish a policy to manage that risk, communicate the standard and
expectation to all employees and implement the program.
Are your employees adequately trained and inducted?
Employers have a responsibility and duty of care
to provide information and training to new employees. This can be an
arduous task for small companies with limited resources.
My services provide cost effective and innovative solutions. A range of options are
available including Induction programs and presentations that can be run
automatically from a personal computer or through a multimedia projector.
Induction videos are normally costly and go out of date very quickly. The
programs that I produce are far cheaper and can be easily edited and updated as required.
Are there unidentified risks lurking in your workplace?
Inspections can be formal and informal. Most supervisors will conduct
informal inspections every day. A planned inspection program though which
formally inspects the work area on a periodic bases will ensure standards are
maintained. This will help reduce accidents and lost productivity.
This service provides an assessment of your company's risks, the development of
an inspection program, including inspection tools and templates, and the
training of your staff.
Are you and your staff having problems accessing the right documents and information?
The Intranet (an Internet that runs on
your local server) is a very useful tool for your organisation. Ensure all
your controlled documents and other important information is available at
your employee's finger tips. This is an excellent way to manage documents
and ensure only the latest and most relevant documents are referred to and used.
The service that I provide includes development,
implementation and maintenance. I also train staff to become administrators of the system.
Do you need a web presence to promote your business and reach your market?
Having an effective website may be your most important business stategy.
Internet sites for businesses that rank highly on the most popular Search Engines are developed through
my World Wide Webs 4u business. For more information about this service please visit:
www.webs4u.com.au
Are injured workers being adequately cared for? Are they getting
back to meaningful work as soon as they can?
Managing injured employees and developing effective return to work programs is an
essential part of minimising injury costs and returning workers to productive
employment. I am a qualified Rehabilitation and Return to Work Coordinator and provide
assistance in developing Injury Management programs and managing injured workers
through every step of the process.
Do you have some specific safety training needs? Need help
in setting up and delivering training programs?
A range of safety training is available on just
about any safety and work topic of interest. Training sessions can be
short sessions designed for toolbox meetings or longer study programs to address
specific concerns in your workplace.
Specific programs are tailored for your workplace training requirements.
Do you need a program that will improve self esteem and inspire your workforce to bigger
and better things?
I facilitate a program for the Pacific Institute,
Steps to Excellence for Personal Success (STEPS).
This is a developmental program which has earned a reputation as a powerful tool for
individual and community regeneration. For individuals, it is an opportunity to take a fresh
look at their lives. The program helps them to see how much they are truly capable of
achieving and offers the tools to make it happen. In communities, STEPS increases
participation and ownership of local initiatives, provides a common language for articulating
a vision of a better future and offers a proven approach to making the vision a reality.
Our actions and effectiveness are a direct result of the way that we think about ourselves.
STEPS offers a simple set of tools to move individuals through a self-reinforcing spiral of
building a positive identity and producing positive results. This program can have amazing
results for your business too.
Are you a construction worker? Do you need to produce Work Method Statements
for your constuction activities?
In Queensland Work Method Statements are required for
all high risk construction activities. Show your professionalism and impress the Principle Contractor by
presenting high quality Work Method Statements for your next job.
Do you need a hand in identifying all the risks in your workplace
and prioritising the controls?
Identifying and managing risks is a key activity
that can assure business' success. There are many risk assessment
tools around that can be used and each have their own purpose and value.
Some are ideal at identifying risks in individual activities, others for more
complex process situations and others again for complex project management and
corporate risk.
The service that I provide utilises the appropriate assessment method and risk
assessment tools for the given situation your company is facing. The end
result of an effective risk assessment process is the
development of action plans, standards or procedures that
will adequately control the risks.
Do you need help with anything else?
There are many other Occupational Health and Safety
and Business strategies that I am able to assist you with. Please feel free to
contact me to discuss.
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